Privacy Policy

Effective Date: 30-05-2025

Welcome to Tracksha.
Wisdomlogix Solutions Pvt. Ltd. built the Tracksha - GPS Tracking System.
Our Privacy Policy governs your visit to tracksh.com or mobile apps, and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions ("Terms") govern all use of our Service and together with the Privacy Policy constitutes your agreement with us ("agreement").

1. Information We Collect

We collect the following types of information:

  • Personal Information: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personally identifiable information may include, but is not limited to: Name, email address, location, phone number, vehicle details, and company name.
  • Location Data: We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.
  • Tracking Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
    • Session Cookies: We use Session Cookies to operate our Service.
    • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
    • Security Cookies: We use Security Cookies for security purposes.
    • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
  • Usage Information: We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device ("Device Information"). This Usage Data may include information such as your IP address, browser type, device identifiers, and diagnostic data.

2. Use of Data

We use the collected data for various purposes:

  • to provide and maintain our Service;
  • to notify you about changes to our Service;
  • to allow you to participate in interactive features of our Service when you choose to do so;
  • to provide customer support;
  • to gather analysis or valuable information so that we can improve our Service;
  • to monitor the usage of our Service;
  • to detect, prevent and address technical issues;
  • to fulfill any other purpose for which you provide it;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • to provide you with notices about your account and/or subscription;
  • to provide you with news, special offers and general information about our services unless opted out;
  • in any other way we may describe when you provide the information;
  • for any other purpose with your consent.

3. Retention of Data

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period, unless used to strengthen security or improve functionality, or where legally required.

4. Transfer of Data

Your information may be transferred to and maintained on computers located outside of your jurisdiction. If you are outside India and provide information to us, note that it is processed in India. Your submission of such information represents your agreement to that transfer.

5. Disclosure of Data

We may disclose personal information we collect or you provide:

  • Disclosure for Law Enforcement: If required to do so by law or in response to valid requests by public authorities.
  • Business Transaction: If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
  • Other cases: With subsidiaries and affiliates, contractors and third parties for support services, or to fulfill the purpose for which you provide it; with your consent in any other cases; if necessary to protect rights or safety.

6. Security of Data

We implement industry-standard security practices including encryption, tokenization, and secure key management to protect your data.

7. GDPR Rights

If you are a resident of the EU or EEA, you have certain rights under GDPR including the right to access, update, delete, or restrict use of your data. Contact us at support@tracksha.com for such requests. You also have the right to complain to your local Data Protection Authority.

8. Service Providers

We may employ third-party companies to facilitate or provide our services. These providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

9. Analytics

We may use third-party analytics tools to monitor and analyze the use of our Service.

10. CI/CD Tools

We may use third-party services to automate the development process of our Service.

11. Payments

For paid services, we use third-party payment processors. We do not store your card details. Payment processors follow PCI-DSS standards to ensure secure handling of information.

12. Children’s Privacy

Our services are not directed to children under 18. If you believe a child has provided us data without parental consent, please contact us, and we will delete it.

13. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Updates will be posted on this page and may be notified via email or prominent notice on the Service. Review it periodically.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Tracksha Support Team
Email: support@tracksha.com
Website: www.tracksha.com